Begin without connecting records
Build from what you know in your account. Add authorized records later if useful.
The free ER packet
If someone else had to step in, what would they need?
You know the details when you have time to think. The harder question is whether someone else could find them if you were unreachable—or whether you could find your own list when asked unexpectedly.
See a situation-specific handoff ↓For a parent, spouse or sibling, or your own care. Inviting someone to the Care Circle is free.
The packet does not have to be perfect before it becomes useful. A visible blank or an unconfirmed entry gives the next helper something concrete to check, instead of a detail to invent.
See where Dekona can help ↓Where Dekona can help
Prepare the information before someone has to reconstruct it.
See what needs confirmation
Information on record is not necessarily confirmed current. Review it with the right people.
Prepare a usable handoff
Keep a printed copy available and review it after care details change. The printed packet stays free after the trial.
Start my free ER packet →
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Illustrative handoff · Invented people and excerpts
Robin wants a friend to know where the care details are.
Sample packet entry
Medicine information is on record but not yet confirmed.
Preparation note
Robin will review the list with the care team.
- Care details on record, with unconfirmed entries visible
- Contacts for the people and offices involved
- A printed handoff to review as the information changes
What becomes clearer
The gap remains visible. Having a packet does not verify that every entry is accurate or current.
Robin can ask the care team to review the unconfirmed list and make the packet available to their chosen helper. The packet does not verify its own accuracy or assess an emergency.
An explanatory example, not a generated record or treatment instruction.
Before you begin
A few good questions.
Do I need to connect a provider?
No. You can start the packet from care details you know, with an account in the live product. Connections are a separate authorized step.
Does the packet tell us what is safe in an emergency?
No. It organizes information; it does not assess emergency risk or replace emergency services or clinicians.
Who can see care information?
A referral or family relationship does not grant record access. Record connections and invitations require appropriate authority and scoped permission. Dekona does not contact doctors or pharmacies for you and does not replace your clinicians.
Helpful resources for this situation
AHRQ: Taking Care of Myself After Hospital ↗What to Bring to the ER for Someone You Care For: The Emergency Packet Every Caregiver Needs (2026) →How to Read and Organize a Loved One's Medication List (2026) →The First 72 Hours After a Hospital Discharge (2026) →